SHIPPING POLICY

Standard Shipping Policies

• • Our shipping turn around time is typically 10 to 30 days.  In rare occasion it can be up to 45 days.
    
  • If the item has not been updated within 45 days, we will assume it’s seized and will resend
  • We resend unlimited times as long as you can provide a seizure letter

• • When the order is submitted and we recognize it, the status will be changed to pending payment

• • After payment is submitted, the status will be changed to Payment Recieved
  • When we shipped and the tracking is sent out, the status will turn in to Processing. (you may check status under tracking)

• • When the shipment is shipped according to the 17track.net it will be moved to complete.  If a shipment is marked completed and yet you have not received your shipment, please contact us at [email protected]hop.com as soon as possible.

• • Most orders ship within 24 hours after payment received (weekends excluded).  If payment is made over the weekend； shipping will resume on the next business day.  We charge a flat rate for all shipping.

• • All payments received before 7 pm Eastern Time will have their order shipped out the next day.  All payments received after 7 pm Eastern Time will have their order shipped out the day after tomorrow.

• • Please note, some items may require a longer ship-out and/or delivery time frame.  And if that does happen, we will inform you via email.

• • You may check the status and tracking number with our order tracking tool.

• We will send out a tracking number by email once payment is fulfilled.  You can then check your tracking number on https://www.17track.net/M